How to order – it is easy!!!!
Choosing a product
Choose the product group and then a product within the group you are interested in. In right corner of the screen you find an order field. Please fill required information and click on "ADD". By repeating this you can add different products to your order.
The selected products are visible online in order form in the left side of the screen.
Checking, changing and submitting the order
Click „VIEW“ under Order Form to check what is added to you order. You can change all information (by using „Recalculate“) or delete the item from the order.
In bottom of the Order Form you find an estimated total value of your order. Please note that this is a price without quantity discounts and shipping costs. If you have finished, please click "Confirm order" and enter invoicing and shipping information. Finally click „Send order“.
Invoicing
After receiving your order we will send you an invoice by e-mail or fax. The invoice will include quantity discounts, bank and transportation cost, bank details, payment date and shipping date of your order.
NB! The local VAT 18% is not included into the invoice value, if your country is a EU member.
Shipping of your order Your goods will be dispatched within two weeks after receiving your payment (or payment confirmation). Shipping time by airmail is 1-3 weeks depending on destination and by express mail (DHL) approx. 3 days.
Warranty. We give a full warranty for all products you receive. If you should have a problem with a product purchased from SpecialFins Ltd please just send us an e-mail with a problem description (and a photo if possible) and we will do our best to solve the problem ASAP.
Enjoy your shopping at www.specialfins.com !
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